TERMS & CONDITIONS
CUSTOMER CARE
At Narcissus Candle Company, your satisfaction and well-being are our top priorities. We’re here to make your experience as enjoyable and seamless as possible, from the moment you browse our collections to the warm glow of your candle at home. If you have any questions, special requests, or need assistance choosing the perfect scent, we are always ready to help. We also stand behind the quality of our products—if you ever encounter an issue, please reach out so we can make it right. Thank you for being part of our story! You can contact us at narcissuscandleco@gmail.com.
PRIVACY & SAFETY
At Narcissus Candle Company, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products.
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Information We Collect
We collect information you provide directly, such as your name, email address, shipping address, and payment details when you place an order or sign up for our newsletter.
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How We Use Your Information
We use your information to process orders, communicate with you about your purchase or inquiries, send you updates and promotions (with your permission), and improve our website and services. We never sell or rent your personal data to third parties.
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How We Protect Your Information
We take the security of your data seriously and use industry-standard measures to protect your information from unauthorized access, disclosure, or alteration.
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Your Choices
You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email or contacting us directly. You may also request to access, update, or delete your personal information by reaching out to our customer care team.
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Changes to This Policy
We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. We encourage you to review it periodically.
If you have any questions or concerns about your privacy, please contact us at narcissuscandleco@gmail.com.
PAYMENT METHODS
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Credit / Debit Cards
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Google Pay
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PayPal
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Afterpay
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Affirm
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Klarna
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Offline Payments